COFACE ENHANCES THE CUSTOMER EXPERIENCE
One of the priorities of Coface’s three-year strategic plan is to enhance Client Service.
In that respect, laying the foundations for digital transformation to meet customers’ needs is the key.
- Click on the video for a brief summary of this innovation journey.
Coface clients will discover a fully revamped version of CofaNet Essentials, the online management tool for credit insurance: a modernized look and feel, optimized for all mobile devices, providing an enriched and customized experience.
This new CofaNet Essentials comes with a new ‘entry-door’, which will bring enhanced capabilities for digital communication with customers: direct login to all Coface applications, targeted news and product documentation in all formats (text, audio, video) as well as contact forms.
Head of Marketing & Communications
42 Pipera St., 6th Floor - 020112
District 2 - Bucharest
T: +40 21 231 60 20