COFACE ENHANCES THE CUSTOMER EXPERIENCE
One of the priorities of Coface’s three-year strategic plan is to enhance Client Service.
In that respect, laying the foundations for digital transformation to meet customers’ needs is the key.
- Click on the video for a brief summary of this innovation journey.
Coface clients will discover a fully revamped version of CofaNet Essentials, the online management tool for credit insurance: a modernized look and feel, optimized for all mobile devices, providing an enriched and customized experience.
This new CofaNet Essentials comes with a new ‘entry-door’, which will bring enhanced capabilities for digital communication with customers: direct login to all Coface applications, targeted news and product documentation in all formats (text, audio, video) as well as contact forms.
Marketing and Communications Specialist
42 Pipera St., 6th Floor - 020112
District 2 - Bucharest
T: +40 37 467 08 86